How to Use Family Mobile Phone With Tmobile Sim
With T-Mobile FamilyWhere® a T-Mobile principal account holder tin can utilise the FamilyWhere Android app or the My T-Mobile website to locate any phone on their plan that is on the T-Mobile network.
Nigh the FamilyWhere service
- The FamilyWhere service includes a 30-day costless trial for new users. Later on the trial ends, at that place's a monthly subscription for $10 that appears on your bill.
- All phones that tin be located by FamilyWhere receive a notification when they are added to the service and a recurring notification every bit a reminder that they are still a office of the service.
- Android users can likewise install the FamilyWhere app for gratis for additional features.
About the FamilyWhere app
- The FamilyWhere app is available for Android only. For other devices, you can manage FamilyWhere via My T-Mobile > My Account > Profile > Family Controls > FamilyWhere.
- Let family members check in with yous through text bulletin or meet where they are on a map in real-time.
- Get text or email notifications generated by scheduled automated location alerts.
- Access a 7-day log of FamilyWhere location history.
- Utilize whatsoever capable device—your telephone, tablet, or computer—to rapidly and accurately locate phones on your active account. No extra software is required.
- The FamilyWhere app does require that GPS is enabled for tablets.
- The FamilyWhere app isn't supported on smartwatches. Exception: The Timex FamilyConnect smartwatch is compatible.
Signing up
What you need to use it
- An active T-Mobile account. FamilyWhere doesn't rails devices on suspended accounts.
- A Primary Account Holder assigned on the business relationship. Just the Primary Business relationship Holder tin can activate FamilyWhere service and run across located devices.
- A T-Mobile data plan.
- By blueprint, FamilyWhere notifications can't exist disabled on a child's phone. These notifications are required by FCC regulations and by T-Mobile Privacy and Condom policy.
Sign up on your mobile device
- If y'all apply a VPN or VPN app, plow it off while you lot get set up.
- Open up the FamilyWhere app and selectGet Started.
- Enter a valid email address in the Create your account text box and chooseCreate Account.
- Select the check box next to the person yous want to track on the account and chooseLocate!
Sign up on My T-Mobile
- Go to My T-Mobile and log in to your account.
- ChooseMy business relationship.
- Select Profile.
- SelectFamily Controls, so chooseFamilyWhere.
- SelectGet Started.
- Enter the Bones Data.
- Review and agree to the Terms of Service.
- Select and name phones to locate.
- Choose Washed.
Add a Family unit Member
Add a Family unit Fellow member via Android
- Open up the FamilyWhere app.
- Access the app menu by selecting the Menu icon.
- Select My Settings > My Family.
- Select Add Family Member.
- Permit FamilyWhere to access contacts.
- Select the phone number linked to the Family Member.
- Enter proper noun, so select OK.
The My Settings selection from the main menu offers a My Family unit pick that allows calculation a Family Member, only this selection is only valid if there are telephone numbers that can exist added to the Family. If none are available, the app will highlight that.
Add a Family Fellow member via My T-Mobile
- Log in to your T-Mobile account.
- Cull your name.
- Select Profile > Family Controls > FamilyWhere > Settings.
- SelectAdd Family unit Member.
- Select the phone number linked to the Family unit Member.
- Enter a name and choose a photo, then select Add together Family Member.
The Add together Family Member option is only listed if in that location is one or more telephone numbers available to be added as Family unit Members. If none are available, the option will not be shown.
Locate and check-in
Locate a family fellow member
- Go to My T-Mobile and log in to your account.
- Select My business relationship.
- Select Profile.
- Select Family Controls.
- Select FamilyWhere.
- Select a name or mobile number to locate.
Locate a line after initial sign-in
The app automatically locates all lines on the list of locatable devices upon signing in. To locate a line after initial sign-in, cull the proper name of the device at the top of the screen. FamilyWhere will not piece of work if all shortcodes are blocked on your account.
- You can runway up to a total of ten lines on an account.
- Simply the estimate location (the nearest cell belfry) of iOS (Apple) devices on your account volition display in FamilyWhere.
- Tablets are trackable to a location every bit long as they are associated with a T-Mobile number and accept GPS enabled. Yet, T-Mobile can't guarantee location accuracy on these devices.
- All lines on the locatable devices listing receive a text message when they become locatable and about once a month another text is sent.
Admission cheque-in details
- Open the cheque-in message that you received.
- Choose the URL included in the text.
Transport a check-in message
- Launch the FamilyWhere Android app and selectCheck In.
- Enter the recipient and bulletin content.
- SelectSend.
Landmarks
Create Landmark via Android
- Open up the FamilyWhere app.
- Navigate on the map using finger pinches and swipes to find the location where you want the landmark.
- Touch the spot on the map where y'all desire a landmark and hold for two seconds, then lift up your finger.
- Select Add together a place.
- Enter landmark name, then select OK.
Note: The Landmarks choice from the main menu offers a Create Landmark pick that allows creating a landmark by entering an address, but this option currently rejects many residential addresses. A landmark must be created if the 'You must enter a valid address. Double-bank check the address and try again.' mistake bulletin is received.
Create Landmark via My T-Mobile
- Log in to My T-Mobile.
- Choose your name.
- SelectProfile > Family unit Controls > FamilyWhere > Create a Landmark.
- Enter landmark address and name.
- SelectSave and create.
Android 10 Location Accurateness Improvement: Setting Modify
Location precision when locating newer Android devices can be improved past irresolute a device setting from the default. The setting must be changed on the located device, not the device you lot are locating from.
Modify settings
The path to modify the setting varies by device manufacturer:
- Samsung: Go to Settings > search for Service > select Service Provider Location > set to Allow All The Time
- Google: Go to Settings > Location > App Permissions > … > Show Organization > Carrier Location > fix to Allow All The Time
- OnePlus: Become to Settings > search for Carrier > select Carrier Location Access > set to Always Let
- Motorola: Go to Settings > Location > select Carrier Location Attribution > turn On
- LG: Go to Settings > search for Carrier > select Carrier Location Permission > select Permission Setting > set to Allow All The Fourth dimension
Devices that require the settings alter above include:
- Samsung Galaxy A71 5G
- Samsung Milky way Note 10 5G
- Samsung Galaxy S10 Low-cal
- Samsung Galaxy S20 5G
- Samsung Galaxy S20 Ultra 5G
- Samsung Galaxy S20+ 5G
- Samsung Z Flip 5G
- Google Pixel 4
- Google Pixel 4 XL
- OnePlus 7T
- OnePlus 7T Pro 5G
- OnePlus 8
- Motorola G Fast
- Moto East
- Moto G8 Power
- Moto G8 Stylus
- LG Aristo 5
- LG Stylo 6
- LG V60 ThinQ
Canceling your subscription
- Go to My T-Mobile and log in to your account.
- CullMy account.
- Select Profile.
- ChooseFamily Control.
- Select FamilyWhere.
- SelectSettings.
- Under Settings select Unsubscribe from FamilyWhere.
- Select Unsubscribe.
If yous're running into problems with this app, cheque out our troubleshooting tips.
FAQs
Can T-Mobile FamilyWhere® find a lost or stolen phone?
Yeah, if the telephone is turned on and in service, y'all tin use T-Mobile FamilyWhere® to find it. Continue in mind that if your lost or stolen phone does not have GPS or if it does have GPS, but is not in clear view of the sky, your location may be reported as a wide expanse.
Why don't I always get a location?
T-Mobile FamilyWhere® uses GPS and other network technologies to obtain locations. GPS location can be very accurate if the telephone tin "encounter" the GPS satellites. If the telephone is indoors or in a place where information technology cannot directly see the GPS satellites, the system automatically uses culling location technologies. In these cases, you lot may receive a location with an accuracy of a few hundred yards or more. iOS devices always use these alternate location technologies. When you request a location you will exist given the best possible location ready given the conditions.
In some situations, T-Mobile FamilyWhere® will not be able to locate a phone. The most common reasons are:
- The telephone that you are trying to locate is deep inside a building or machine.
- The phone is surrounded by tall buildings, hills, or trees.
- The phone is powered off.
- The phone's battery has run out.
- The phone is not in T-Mobile network coverage.
- Service on the particular line/number has been terminated or suspended.
In these cases, T-Mobile FamilyWhere® will tell you that the phone was not able to be located.
Do I demand a text messaging plan?
A text message plan is not required to apply T-Mobile FamilyWhere®. Even if you have text messaging turned off, you tin can still subscribe and use the service.
Source: https://www.t-mobile.com/support/plans-features/t-mobile-familywhere-app
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